maintenanceWith over 16 years experience in designing, manufacturing, installing and maintaining all types of automatic doors, DSS Automatic Doors is perfectly placed to provide customers with the support they need – either in response to a sudden fault, or as part of an ongoing service and maintenance contract for regular automatic door maintenance. DSS can also advise on training staff to maintain automatic doors as well as reporting any potential issues.

DSS is committed to delivering the very highest standards of customer care and our automatic door repair service is a crucial element of this.

Our experienced team are able to service any kind of automatic door – including those made by Besam, Geze, Dorma, Record and Tormax.

The primary reason for maintenance is to ensure compliancy for insurance purposes.

DSS offers a results driven maintenance service designed to assist our clients with an unexpected breakdown 24 hours a day, seven days per week, nationwide. The service is available for DSS and non-DSS products and includes the following benefits:

  • Response targets tailored to each client’s requirements
  • Up to a 95% first time fix rate
  • Asset management
  • Monitored key performance indicators (KPIs)

DSS also offers a pre-planned maintenance (PPM) service which is carried out every six months by an ADSA authorised technician. Again, this is available for DSS and non-DSS products. Our PPM service benefits clients by ensuring that doors meet the current British Standard regulations as well as providing continued safety, efficiency and performance, a reduced risk of breakdown and an increased life span of your automatic doors.


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